Hello.
When using Automatic creation of routes, starting from an Intelligent Number Display, the first few feedback contacts are automatically marked With a "V" in grey colour. I understand that this means that the contact may be either Free or Occupied. Does not matter.
I think this is great! But how can I, manually, do the same? Now I always have to delete the contact, as I cannot seem to be able to mark it grey. Is there a way I can do that? It is much better to mark it With a grey "V" than to have to delete it..
Best regards,
Per.